Honduras and brought him enter a sim card from here calls me and messages work fine, but not the internet; I was reading and I say this is due to a regional block. As I can do to eliminate that regional block from here? I would appreciate your help very much! urges me fix this.
anyone know of a number that verizon provide technical assistance?
You can call customer service to have them add International Dialing to your phone.
Hi lorena-martinez, I am sorry to hear if you are having some troubles with the service internationally, but I would be happy to help out to see what we can figure out. Now, for the most immediate assistance while aborad I would recommend dialing our Global Support team directly at 1-908-559-4899 or reach out to our chat suppor t here http://vz.to/1p3k17q. IN the meantime we may need to clarify some things to gain a full understanding of the situation. Is he using a SIM card that Verizon provided or would this be through another service provider? Did you subscribe to any international features? Also check to make sure roaming is on http://vz.to/1l46sni. Keep us updated.
AdamG_VZW
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