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Got Damp, Now Won't Charge S7
drvii
Member

Let dry overnight. When plugged in get a screen that says:

DOWNLOADING DO NOT TURN OFF

Can't do any thing else,. It can't be downloading because there is no wifi or internet where the phone is. 

 

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Re: Got Damp, Now Won't Charge S7
vzw_customer_support
Customer Support

Dealing with liquid damage on a phone is never an ideal  situation. We're sorry to learn about the Samsung S7 issues. Do you have device protection such as Verizon Protect or Total Mobile Protection? The would allow you to file an insurance claim for a replacement. 

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