- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The latest update turned back on HD calling. Since I have weak signal, it constantly drops calls. There is no longer an option to turn it off on the S20. I have tried to turn it off through the website but when I click unenroll, the website gives an error message. Customer support chat has been basically useless. HELP!!! My phone will not work.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Good morning, CTGalloway21, We want your device to work as intended. I understand that you are unable to disable HD Calling. Please try to turn off Advanced Calling as per this link (https://www.verizon.com/support/knowledge-base-229454/) and keep us posted. -Antonio
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Advanced Calling no longer shows up under Connections.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
is VZW support even checking back in to these posts?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@vzw_customer_support any updates?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If it doesn't get turned off, I will have no choice but to switch providers. Why won't Verizon help me?!?!?!?!?!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
CTGalloway21 I do see that we responded to your post. Did you see the reply? -Tionna
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We would like to take a closer look at this matter. Please send us a Private Note at your earliest convenience to better assist. ~Vic