I had posted once before about this and I have still gotten no answers on a solution and my original thread has been locked , so I can't post in that thread anymore.
I have been having a problem streaming NFL games through my NFL Mobile app. Every time I try to watch a game, I get a message that says there is a connection error and that I should check my mobile network connectivity and try again. The only time I ever have this problem is when trying to watch games. The NFL Now feature works perfectly fine and all other features of the app work fine. In the other thread that I posted this in, Customer Support had exhausted all avenues on their end and suggested that I contact NFL Mobile customer support. I have done that twice and I have gotten ZERO response from them as to what to do anymore. This is very disappointing. The game stream is one of the major features of the app and to not have access to that is not pretty lousy. For the people that make the app to completely ignore my complaints and requests for help is even more disappointing.
Any suggestions at this point?
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No suggestions, just a concurrence that the NFL app is inconsistent and glitchy while trying to watch the games. Some games will play fine; others keep stopping, video unavailable, check back later ... the app just stops.
It doesn't seem to matter what device (I've seen issues on these boards from Samsungs, Motorolas, LG's - a variety of devices); it's the app itself. Wifi, cellular, those connections can be strong and steady, and the app still glitches. I do enjoy watching the games when it's working, but it's frustrating when it isn't working.
So far, my pRobles has actually been solved. Someone suggested that I uninstall the latest update to the factory install version and then reinstall the latest update. I did that over the weekend and everything worked fine. We'll see if it stays this way for this weekend's games