Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Having trouble getting text messages.
GINBRY5
Member

Some of my family were mad because I wasn't responding to texts. I wasn't getting them.

I've noticed also if a message is over 160 characters, it will just eat the first message, and I only get the 2nd part.

Samsung Galaxy 5.

Using the Messages System that comes on the phone.

I've tried using Facebook Messenger SMS, and it seems to be working fine, but I don't like the interface.

Thanks!

Labels (1)
0 Likes
Re: Having trouble getting text messages.
MiiHere
Leader

There are only so many things you can try when you're having this problem.

Check for an update to the messaging service

If recently updated and then the problem started, uninstall the update

Check storage amount

Check for phone update

Switch to Verizon Messaging service vs. Samsung Messaging (little yellow envelope?)

Clear Cache

The s5 is getting a little outdated. I know they stopped providing updates to the s4 and I imagine the s5 is not far behind. As a last resort I would do a factory restart. That always seemed to solve my problems with the s5 - slow camera, text not always being received, apps suddenly closing etc.

0 Likes