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Help finding rouge app
camaro1919
Member

I have 2 Galaxy S7 phones that in the middle of the night start playing music. I cannot find which app is doing it. Any suggestions on finding it?

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Re: Help finding rouge app
Ann154
Expert
Expert

Does this happen every night? Could it be an alarm clock?  Have you tried placing the phones in Safe Mode to rule out any third party application?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Help finding rouge app
vzw_customer_support
Customer Support

That is alarming to hear, camaro1919. We definitely want to make sure your phone is working properly and you are no longer woken up to the music. Let's dig further into this. When did this start? What do you see on the screen when this happens? What music is playing?

 

DanielleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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