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How come VZ Navigator doesn't work on my Samsung Galaxy S7?
HSpirit1
Member

I've installed the app before, but when I've tried to use it I get an error message and it doesn't work.  I wind up using Google Maps.  However VZ Navigator works fine when I've had it on my Apple iPhone 6.  What's going on?!

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Re: How come VZ Navigator doesn't work on my Samsung Galaxy S7?
jrh4054
Sr. Member

Is VZ Navigator that much better than Google Maps to pay $4.99 a month for it?

Re: How come VZ Navigator doesn't work on my Samsung Galaxy S7?
Ann154
MVP MVP
MVP

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: How come VZ Navigator doesn't work on my Samsung Galaxy S7?
vzw_customer_support
Customer Support

HSpirit1, help is here as I want you to have access to VZ Navigator. What error message did you receive? Is there any update available to this application via the Google Play Store? Are the other functions of your device workig properly?

 

NatashaA_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: How come VZ Navigator doesn't work on my Samsung Galaxy S7?
vzw_customer_support
Customer Support

I rely a lot on navigation applications so I understand your concern. VZ Navigator is a great tool that does more than provide driving directions. Check out more details about the feature with this link: http://vz.to/2yvs98x.

 

 

SheritaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How come VZ Navigator doesn't work on my Samsung Galaxy S7?
vzw_customer_support
Customer Support

jrh4054, VZ Navigator works great and has a lot of features. I can not compare them for you, but I depend on the Navigator to get me where I am going.  Follow this link to check out the features: http://spr.ly/658482NHY

 

RalphT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: How come VZ Navigator doesn't work on my Samsung Galaxy S7?
jrh4054
Sr. Member

RalphT_VZW, granted VZ Navigator has some 'bells and whistles' that Google Maps doesn't have.  The question is, are those bells and whistles worth $4.99 a month.  To me, they're not.  I don't need 3D city views and real-life road sign images.  But, to each his own.  The GPS in my car and/or Google Maps get me where I want to go.  That's what's important to me. 

Re: How come VZ Navigator doesn't work on my Samsung Galaxy S7?
vzw_customer_support
Customer Support

We always want you to have the best feature available, jrh4054. While the 3D/road sign images aren't what you're looking for, VZNavigator does have other benefits such as speed limit warnings, local data such as gas prices and weather, and you can try it for free for 30 days.

 

LynnT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: How come VZ Navigator doesn't work on my Samsung Galaxy S7?
TPCDJPRO
Member

It doesn't work on a Samsung Galaxy S6 either. I've tried everything. App continues to crash. A chat with a "Tech Coach" was laughable.Talk about embarrassing, which begs the question, what else have they totally mucked up?