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How do I delete or alter a pin on an s8+
THOCHO1
Member

I set up a pin to access the phone; however, I would like to delete that in order to use facial recognition.  How can I delete the pin?

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Re: How do I delete or alter a pin on an s8+
bearone21
Leader

go back into settings/lock screen, re-enter current pin, then select facial but recommend a pin for backup & re-enter twice.

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Re: How do I delete or alter a pin on an s8+
bearone21
Leader

go back into settings/lock screen, re-enter current pin, then select facial but recommend a pin for backup & re-enter twice.

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Re: How do I delete or alter a pin on an s8+
THOCHO1
Member

Thank you.  Much appreciated.

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Re: How do I delete or alter a pin on an s8+
vzw_customer_support
Customer Support

It's important you have access to customize your lock screen settings, THOCHO1. You can manage your lock screen with the steps here, http://spr.ly/6584DGb28.

 

Danielle_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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