Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I get My Galaxy S7 won't stop downloading old emails on POP3 account
MARKEN49
Member

I keep getting old deleted emails downloading over and over again. Does not matter if I open them or not. Nor does it matter if I delete them again or not. Not all but random emails return. Many require significant data. Very annoying to say the least. What can I do?

I do also want to be able to download on my office computer so can't have the emails delete  from my business email (through Register.com) as soon as downloaded.

Never had this issue until I bough this phone, which replaced my Samsung S4mini.

Labels (1)
0 Likes
Re: How do I get My Galaxy S7 won't stop downloading old emails on POP3 account
vzw_customer_support
Customer Support

MARKEN49,

 

 

 

I’m sorry to read that you’re having such a problem with repeated deleted emails coming back to you. That is quite odd. Let’s go through some things to figure this out. When you check your email from a computer, do these deleted emails show up there as well? Ever since you have had the Galaxy S7, has this been a problem, or did it just recently start?

 

 

 

AliciaS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Re: How do I get My Galaxy S7 won't stop downloading old emails on POP3 account
MARKEN49
Member

First off I could not figure out how to respond on the thread so doing

so here.

Only began with the new phone and does not occur on my other devices.

I have contacted the server people and they said they on the 12th, said

"We have resynchronized your mailbox to the server to address any

potential server issues that could be the cause". They then added that

if still a problem to let them know as well as to check with your end.

It occur off and on so too early to tell if what they did helped the

issue or not.

Since many of my emails contain large amounts of data it is not only

annoying but using data that does not need to be used.

0 Likes
Re: How do I get My Galaxy S7 won't stop downloading old emails on POP3 account
vzw_customer_support
Customer Support
MARKEN49, I totally understand why this would annoy you. We want to help figure out why this is happening. What email company are you using? Are your emails setup to sync automatically?

 

 

MarcusS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Re: How do I get My Galaxy S7 won't stop downloading old emails on POP3 account
MARKEN49
Member

Yes. Set up to sync auto.

Martin D. [removed]

Personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator.

0 Likes
Re: How do I get My Galaxy S7 won't stop downloading old emails on POP3 account
MARKEN49
Member

Sorry forgot.Using Register.com and yes sync auto

Martin D. [removed]

Personal information removed as required by the Verizon Wireless Terms of Service​.

Message edited by Verizon Moderator.

0 Likes