OK, so I put a micro SD card into the phone. I got the prompt to move files to it and can't find a way to actually do that... I'm lost on how to actually make use of the SD card.
You posted this in the Galaxy S6/S6 Edge space, but those phones don't support an SD card. Which phone do you have? If you have an S8, see if this helps:
Move Files from Internal Storage to SD Card - Samsung Galaxy S8 / S8+ | Verizon Wireless
We want to make sure that you are able to transfer your files, Alahef5. I do apologize, but what Tikibar1 stated is true. The Samsung Galaxy S6 and S6 Edge do not support SD storage devices. Please provide us with the make and model that you are using or post in the correct device model to get further assistance.
JoshuaT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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