How do I transfer my number to a different device?
tcox1958
Newbie

I have a Samsung GS5 that I was previously using on my account and need to transfer one of the other numbers on my account to that device the original SIM card is still in the phone, can that SIM card be used or do I need to get a new one?

0 Likes
1 Solution

Correct answers
Re: Transfer number to different device
vzw_customer_support
Customer Service Rep

We defintiely want to make switching equipment as simple as possible, tcox1958. If the sim cards are compatible, you can put your current sim card into the old device to activate it. If not, you can activate services here, http://spr.ly/65878obtf. If a new sim card is needed, you can stop into any Verizon corporate store for a free sim card, http://spr.ly/65888obtA.

DanielleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

Re: Transfer number to different device
tikibar1
Community Leader
Community Leader

Does the phone with the 'other number' have a nano or micro sized active SIM card in it?  If so, just put the micro SIM card in the S5 or get a nano-to-micro SIM card adapter for the S5 and you should be good to go.  Otherwise, you can get a new SIM card free at your local Corporate VzW store or by contacting Customer Service.

0 Likes
Re: Transfer number to different device
vzw_customer_support
Customer Service Rep

We defintiely want to make switching equipment as simple as possible, tcox1958. If the sim cards are compatible, you can put your current sim card into the old device to activate it. If not, you can activate services here, http://spr.ly/65878obtf. If a new sim card is needed, you can stop into any Verizon corporate store for a free sim card, http://spr.ly/65888obtA.

DanielleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!