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How get rid of ads after call on Galaxy S7
Brieaddy
Member

New ads showing up after terminating call on Galaxy S7 after most recent update. Want to block them.

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Re: How get rid of ads after call on Galaxy S7
Ann154
Expert
Expert

It means that you have installed an app that is pushing ads to your phone. You need to look at the installed applications and start removing some.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How get rid of ads after call on Galaxy S7
vzw_customer_support
Customer Support

Hello, Brieaddy. Let's start by looking into the source of the ads. Please follow these steps to put your phone in Safe Mode, and try making a couple calls: https://www.verizonwireless.com/support/knowledge-base-203892/ . This will rule out any 3rd party apps causing the problem.

 

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Re: How get rid of ads after call on Galaxy S7
Brieaddy
Member

Used safe mode and ads did not show up after call. Now what?

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Re: How get rid of ads after call on Galaxy S7
Ann154
Expert
Expert

It means that you have installed an app that is pushing ads to your phone. You need to look at the installed applications and start removing some.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: How get rid of ads after call on Galaxy S7
Brieaddy
Member

Killed a bunch of apps I didn't really need and the ads went away. Thanks for the help!

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Re: How get rid of ads after call on Galaxy S7
Ann154
Expert
Expert

Killing an application doesn't remove it from the phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: How get rid of ads after call on Galaxy S7
Brieaddy
Member

By kill K meant uninstall. Sufficient?

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