How to back up VZmedia and other folders in internal storage and microSD card to verizon cloud

[dave1151]

I'd like these to be backed up to verizon cloud but can find no way to tell your cloud app specific directories to back up. All I can do is select "photos, contacts, videos etc. I want to be able to select other directories to back up and also to keep the file structure. Right now I have to plug phone into desktop and do it by hand and back up desktop.....

[vzw_customer_support]

Hello, dave1151. We certainly want to help with the Verizon Cloud in every way that we can. What is the make and model of the device that you have? -Brett

[Ann154]

Have you considered backing up to your Google drive instead? 

[dave1151]

Galaxy A50 and A51. For what I'm asking it shouldn't matter. I should be able to browse my phone and point to a file directory and select it for back up, like any competent back up program does. As it is now, my phone only lists categories for selection like photos rather than locations.

[dave1151]

I prefer not to do both. But I get your point. However, it seems like Verizon should be capable of doing this with their app. I will certainly look into it's capability and cost. Not sure I trust the google regarding privacy, but, I guess, the same could be said for V.

[Ann154]

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@dave1151 wrote:

I prefer not to do both. But I get your point. However, it seems like Verizon should be capable of doing this with their app. I will certainly look into it's capability and cost. Not sure I trust the google regarding privacy, but, I guess, the same could be said for V.

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I understand your point. One advantage of Google Drive is that it could work no matter which carrier you are using your phone on. With Verizon Cloud, you will lose access to the data if you ever decided to leave Verizon Wireless. 

[Ann154]

There is also Microsoft's One Drive. There might other cloud storage options available too. 

[vzw_customer_support]

dave1151, Verizon Cloud cannot backup data saved on your SD card in this case. Verizon Cloud will only back up data stored on the phones actual internal memory. Any photos or videos must be located on the phone itself. You can follow the link here: http://spr.ly/6605yUFCv on how to sync your media.

- Alan

[Ann154]

@dave1151

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