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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How to check to see if Verizon rurned down my signal

How can you check to see if Verizon turned down my phone signal. Long story short our phones keep connecting to our neighbors network extender.  I gave verzon access to my phone to try and disconnect from the dern thing now we can't get 4g and it just sits on 1x. Thanks verizon! Nothing i see is turned off, air plane mode off. I keep network on global.  This has been a nightmare. Both my wife and my phones are doing. Worked great until they touched it. 

Re: How to check to see if Verizon rurned down my signal
Customer Support

We understand how important it is to stay connected. Does this only happen while you're at home? If you travel down the street do you continue to have the same problem?