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How to restore S7 to factory settings
scooter229
Member

How can I restore my S7 to factory settings?

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Re: How to restore S7 to factory settings
JohnnyNoCash363

Settings > Backup and reset > Factory Data Reset.   This will delete all of your personal content so you'll want to save it on the cloud if possible.

Re: How to restore S7 to factory settings
jrh4054
Sr. Member

scooter229, before you to the FDR, you should do a complete backup of your phone using an app like Smart Switch.  If you have an SD card, I would suggest removing it before you do the reset.

Re: How to restore S7 to factory settings
vzw_customer_support
Customer Support

scooter229, We're here to help with your phone needs. Why are you looking to Factory Reset your phone? JohnnyNoCash363 and jrh4054 are on the right track with the right steps for resetting your phone, but also making sure that you back up your content. Here is a great way to back up your phone. http://spr.ly/6581DXygD Does this help?

 

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: How to restore S7 to factory settings
kathy65793
Sr. Member

How is your phone after the factory reset. Did it work and were you able to get your settings back the way that were? I know they tell us to do the FDR for just about any problem we have with our phones and I know sometimes they can go great. Just hoping that this is one of those times for you.I would also recommend that you clear the cache partition while you do the FDR. It clears all the old files out of your phone and can improve battery life.

Turn the phone off then press and hold volume up - power - home

Then when the phone goes into recovery mode use the volume down button to highlight

clear cache partition then press power then use volume down to say yes press power

again. Then just reboot the phone. This does not change any of the settings on the phone just clears out

a bunch of the old files that may be conflicting with the new files.