Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
How to turn off phone while in call??
T_IN_MAINE
Member

I know there is a proximity sensor, and that I should have a setting to turn off my phone screen while in-call.  However, I've looked and looked and I do not have that option, or I can't find it, on my Galaxy 8+.  I push the phone button in the lower left, then menu, then look in call settings.  I've done all of my updates.  These are my options under Call Settings:  Block Numbers, Quick Decline Messages, Answer and Ending Calls, Show Caller Information, Show Calls In Pop-Up, Call Alters, Ringtones and Keypad Tones, More Settings.  And it's not in the More Settings either.  Does anyone know why I can't find this option that supposedly exists?

Labels (1)
Tags (1)
0 Likes
Re: How to turn off phone while in call??
deloused
Sr. Member

Other than hitting the power button to turn the screen off during a call I'm not aware of separate settings for that

0 Likes
Re: How to turn off phone while in call??
vzw_customer_support
Customer Support

I know the Proximity Sensor is an important feature, T_IN_MAINE. The sensor is at the very top of your phone, next to the Earpiece. (Opposite side of the camera.) However, it's an automatic feature that turns off the screen and disables touch functionality when the device is in close proximity to the body. It also turns the screen back on and enables touch functionality when it is outside a specific range to the body.

This isn't something that can be changed or adjusted. Does this help clarify the function of the proximity sensor?

VanessaS_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

0 Likes
Re: How to turn off phone while in call??
bearone21
Leader

settings/display/time out

0 Likes