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I can't open downloads that come in as a text message, what is the issue?
tbygate
Newbie
‎01-12-2014 04:21 PM

I can't open downloads that come in as a text message, what is the issue?

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Re: I can't open downloads that come in as a text message, what is the issue?
Ann154
Community Leader
Community Leader
‎01-12-2014 04:45 PM

Did you download them to the phone while having a 3G or 4G data connection?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I can't open downloads that come in as a text message, what is the issue?
susnow
Enthusiast - Level 1
‎01-13-2014 02:21 PM

I can't download either.  Also can't open links in web pages or imbedded video,

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Re: I can't open downloads that come in as a text message, what is the issue?
Ann154
Community Leader
Community Leader
‎01-13-2014 02:29 PM

Are you getting a specific error? Is your data connection turned on?

Could you perhaps post a screenshot (without any personal info) on here so we can see what you see?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I can't open downloads that come in as a text message, what is the issue?
vzw_customer_support
Customer Service Rep
‎01-15-2014 02:18 PM

Help is just a community post away susnow.Let's take a look and get this taken care of. May I ask what software and android version do you have installed on the phone? Are you able to browse the web? As you share the details then we can get this taken care of.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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