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I cannot hear calls or cannot hear phone ringing when placing a phone call S9
mforrest
Member

Please help!!!!!!!  I cannot hear in the ear piece when I dial out or recieve calls thru the ear piece, but the speaker phone works. Did soft and hard reset and still nothing.  Don't know what to do.............

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Re: I cannot hear calls or cannot hear phone ringing when placing a phone call S9
vzw_customer_support
Customer Support

Oh no, mforrest! We know it is vital to have your device working properly, this way you don't miss any important calls, and we would be more than happy to help you today. Can you please elaborate further? When did this issue start? Does the device have any type of physical or liquid damage? 

 

RachelM_VZW

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