I would like to know what services are available for glass repair?
SoberBiker
Newbie

I would like to know what services are available for glass repair? Seem that the Gorilla glass isn't so tough. I dropped my phone in the driveway and apparently it hit on the top left corner and broke the glass. Does anyone have a suggestion on where to get the glass repaired?

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Correct answers
Re: Samsung S7 Gorilla Glass
vzw_customer_support
Customer Service Rep

Sorry to learn of the cracked screen. Let's look into options. Do you have insurance coverage on your device? If so, you may have cracked screen repair services through Asurion. They can be reached at 888-881-2622 or online at http://bit.ly/1SnZrx7.


AnthonyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Samsung S7 Gorilla Glass
Xyvis
Specialist - Level 1

You can contact Samsung, or see if any local phone repair shops can assist with screen replacement.

It's not a matter of how tough Gorilla Glass is, it's still glass. It has been strengthened and reinforced so it doesn't scratch or crack as easily, but it is still a ceramic and will break when put under the right amount of pressure.

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Re: Samsung S7 Gorilla Glass
bearone21
Legend

in my area many businesses repair glass but it can be really expensive, google your area/zipcode..

did you have the phone in a protective case??

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Re: Samsung S7 Gorilla Glass
SoberBiker
Newbie

Thanks for the information and I've googled this area and no love for glass repair unless I go to the big city...and it lives in apparently a less than adequate protective case. Even checked with Verizon and the only available option is to use the insurance and replace the phone for $200.00! Sure glad I bought the good insurance!

Sent from Yahoo Mail on Android

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Re: Samsung S7 Gorilla Glass
vzw_customer_support
Customer Service Rep

Sorry to learn of the cracked screen. Let's look into options. Do you have insurance coverage on your device? If so, you may have cracked screen repair services through Asurion. They can be reached at 888-881-2622 or online at http://bit.ly/1SnZrx7.


AnthonyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Samsung S7 Gorilla Glass
bearone21
Legend

$200 to replace a $700+ phone doesn't sound too bad.

i've had the clunky, otterbox defender on the old s3, s5 & current note5 & would have nothing else.

i'm in a big city.

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