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Insufficient funds to receive message
Ginger2019
Enthusiast - Level 2
‎10-22-2019 10:19 AM

What is this I get over and over? It's coming from me to myself? I don't have a prepaid plan. I have unlimited texting.

It's very weird and concerning. Is it a virus?

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Re: Insufficient funds to receive message
Ginger2019
Enthusiast - Level 2
‎10-22-2019 11:46 AM

To clarify further, I have no blocked numbers on my account so it can't be that.

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Re: Insufficient funds to receive message
Ann154
Community Leader
Community Leader
‎10-22-2019 11:54 AM

Is it for all text messages or just to specific numbers? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Insufficient funds to receive message
Ginger2019
Enthusiast - Level 2
‎10-22-2019 12:21 PM

It only comes from me to myself... so weird. But it did seem to coincide at least one time with a friend trying to send me a photo.

I finally figured out its an insufficient memory issue, not a "funds" issue. By deleting a bunch of photos and clearing my cache, her photo came through and the message didn't come again.

Now I do have my messaging app set to delete messages after 25 messages, but it's not doing that which I think is partly why my memory was full.

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Re: Insufficient funds to receive message
vzw_customer_support
Customer Service Rep
‎10-24-2019 10:50 AM

Ginger2019, we advise powering your device off and removing the SIM Card for a minute. Place the SIM Card back into the device after this and power it back on. ManuelV_VZW

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