Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Insufficient funds to receive message
Ginger2019
Member

What is this I get over and over? It's coming from me to myself? I don't have a prepaid plan. I have unlimited texting.

It's very weird and concerning. Is it a virus?

0 Likes
Re: Insufficient funds to receive message
Ginger2019
Member

To clarify further, I have no blocked numbers on my account so it can't be that.

0 Likes
Re: Insufficient funds to receive message
Ann154
Expert
Expert

Is it for all text messages or just to specific numbers? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Insufficient funds to receive message
Ginger2019
Member

It only comes from me to myself... so weird. But it did seem to coincide at least one time with a friend trying to send me a photo.

I finally figured out its an insufficient memory issue, not a "funds" issue. By deleting a bunch of photos and clearing my cache, her photo came through and the message didn't come again.

Now I do have my messaging app set to delete messages after 25 messages, but it's not doing that which I think is partly why my memory was full.

0 Likes
Re: Insufficient funds to receive message
vzw_customer_support
Customer Support

Ginger2019, we advise powering your device off and removing the SIM Card for a minute. Place the SIM Card back into the device after this and power it back on. ManuelV_VZW

0 Likes