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Is Bixby supposed to work?
uloah
Newbie
‎06-25-2017 01:10 PM

I can start it, it asks me to log in, then it quits.

Is it working for anyone?

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Re: Is Bixby supposed to work?
vzw_customer_support
Customer Service Rep
‎06-27-2017 01:18 PM

Thanks for bringing this to our attention, uloah. Let's get this feature working correctly. When did this issue start? Have there been any recent changes to the device (software, apps, etc.)?

GersonG_VZW    

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_button under my response. This ensures others can benefit from our conversation. Thank in advance for your help with this!!

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Re: Is Bixby supposed to work?
ALEJON21
Enthusiast - Level 2
‎09-13-2017 05:10 AM

Just got my phone yesterday.  Mine doesn't work

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Re: Is Bixby supposed to work?
vzw_customer_support
Customer Service Rep
‎09-15-2017 05:17 AM

ALEJON21,

 

We want you to have a having a working device immediately. Let us help. Tell me more about your device not working.

 

CoreyM_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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