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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Issues after S9 Update G960USQU3CSAB
Grumpier
Member

App logins not working

Numerous apps do not function as before the update

Fingerprint scanner no longer works

LED does not flash for notifications even though the settings are correct

Just to name a few...you would think you would have this garbage figured out by now

Content modified as required by Verizon Wireless Terms of Service

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Re: Issues after S9 Update G960USQU3CSAB
vzw_customer_support
Customer Support

Good morning, Grumpler, and thank you for taking the time to reach us. We'd be more than happy to assist you further with any questions, issues, or concerns you have regarding your Verizon account. To start, let's continue to look into this to the best of our ability for you. How long has this been happening for? Also have you performed any troubleshooting steps? 

 

 

AnthonyM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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