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LED indicator light
LORTGT65
Member

My indicator light has stopped working.  Is there any way to fix this?

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Re: LED indicator light
jrh4054
Sr. Member

Make sure the LED indicator switch is turned on in the Display and wallpaper settings.

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Re: LED indicator light
LORTGT65
Member

It is on but the light isn't .  

Re: LED indicator light
jrh4054
Sr. Member

Each app has its own notification action.  Check your apps to make sure the ones you want notifications from are switched on.  If this doesn't work, you might call VZW CS.  The light itself may be bad.

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Re: LED indicator light
LORTGT65
Member

Pretty sure it's the light, doesn't come on when charging,  notifications or anything.  Just wondering if it is repairable.  Thanks!

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Re: LED indicator light
vzw_customer_support
Customer Support

LORTGT65,

We want to get this corrected in the most efficient manner. You have already reviewed the LED indicator setting, which is a correct step to follow.

When did this issue begin? Have you noticed any other change to notifications on your device (ring, vibration, etc.)?

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Re: LED indicator light
LORTGT65
Member

Thanks for checking in! I meant to update my post... I let my battery run all the way down today and when I plugged it in to charge,  the light came back on.

Re: LED indicator light
jrh4054
Sr. Member

Glad you solved the problem. The battery can be the source of many issues with these phones.

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Re: LED indicator light
vzw_customer_support
Customer Support

We're glad to hear your LED indicator is functioning again, LORTGT65. Thank you for keeping us posted. We're always here if you need us in the future.

 

LynnD_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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