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Latest software update draining battery
Bbc2
Member

I installed the latest software update on dec 12th and my battery will not even make it 12hrs now for my Samsung s9. Before I could go almost 2 days. I did a device check and have not been able to identify any apps that would cause the battery to drain 

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Re: Latest software update draining battery
vzw_customer_support
Customer Support

We always want to ensure your device is running perfectly. Does your device have any physical/water damage? Does your device get hot to the touch? MichelleH_VZW

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Re: Latest software update draining battery
Bbc2
Member

No, there is absolutely no damage to my phone other than I installed the software update.

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Re: Latest software update draining battery
vzw_customer_support
Customer Support

Thank you for that information. Please go to Settings, tap Device Care, then tap on Battery, then Battery usage. This will give you a run down of what is using the battery on the device. 

PedroM_VZW

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Re: Latest software update draining battery
bearone21
Leader

you need to check every category in settings.

some updates have toggled on all notifications, changed ring tone + changed dnd settings for me.

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