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Latest software upgrade on S9+
Tweetee23
Member

Since the last update, my ringtone and notification sound keeps changing to unknown. So now nothing happens when a text or phonecall come through. When will this be fixed or the update reversed.

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Re: Latest software upgrade on S9+
vzw_customer_support
Customer Support

We certainly want to get your phone rocking again! Have you restarted the phone since the update? Are you using the native Phone app or a 3rd party download? YaleK_VZW

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