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Lock code
Nene0923
Newbie
‎01-01-2013 06:45 AM

I forgot the lock code for my phone what can I do?

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Re: Lock code
demmo86rt
Champion - Level 3
‎01-13-2013 11:00 PM

After a number of failed attempts, you will be asked to sign in with your Gmail information.

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Re: Lock code
vzw_customer_support
Customer Service Rep
‎01-14-2013 05:35 PM

Thats a bummer, Nene0923! I really dislike when that happens! If after the Gmail sign on, it still doesn't unlock (which it will as long as the sign in credentials are correct), the device will reset to factory settings. After which, you can reactivate and sign into all your services then redownload any necessary apps. Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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