Lollipop 5.0 killed my Galaxy S5!!! Where's the update???

[buzzeswoman2008]

Verizon Wireless Customer Support another updated issue with the lolliflop when my phone is plugged in and charging and has 10% battery or less it turns off randomly and wont turn back on for a while. its almost as if when my phone is plugged in its losing battery instead of getting battery not sure why this is happening.

[sittingbull]

What does this mean?  And how do I do it?

The whole problem is solved by using ODIN to flash the new update.

[HWBA]

No, my apps are all updated.  This crap started immediately after I ignorantly installed the lollipop update a month ago. Phone was perfect before that. This sucks.

Sent from Yahoo Mail on Android

>> Edited by Verizon Moderator to comply with the Verizon Wireless Terms of Service <<

[ckronengold]

I reinstalled the update using Odin last night and seem to have some improvement on the battery life. The UI is also noticeably more responsive, apps are faster to open, etc.

But I didn't do a factory reset before or after. More of an "update install" (like if your Windows installation gets corrupted). I'm tempted to wipe the cache and do a full factory reset to see if that doesn't eliminate all my problems.

It is shameful that with all the PR around the issue, VZW hasn't said to do the install via USB as a solution.

Thanks & Tip of the Cap to ynggrsshppr91 for the assist. Certainly a vast improvement and a glimmer of hope moving forward.

[sittingbull]

I was told not to do ODIN myself and have Samsung do it because I would

lose my warranty if I did it myself

[ynggrsshppr91]

Only if you choose to flash non-offical firmwares with it

[HWBA]

Update was.2-24-2015. I am having all the same issues as everyone else on the board. When I had my Droid RAZR it was the same way. I had had that phone over a year, zero problems. Zero. Did y'alls update and I couldn't wait to trade it in. Very very disgusted and more than a little mad.

Sent from Yahoo Mail on Android

[sittingbull]

I disabled / uninstalled google+ and Facebook app. Powered phone down.

Then powered phone back on and reinstalled both app's and my battery life

has improved greatly.

[stef7]

Who exactly told you using ODIN and Kies Drivers to go back to an official ROM would void your warranty? You aren't modifying your device. You're actually repairing it. Think of it as actually an upgrade over a buggy release.

To me, it seems VZW should make these instructions front and center for all as so many people have had their device fail to operate properly after they gave the OK for the OTA to be made available. And if they can't make the instructions obvious, what they should do, is force their Corporate Stores to courtesy re-flash customer's S5s while they prepare an improved Lollipop distribution.

Further - since the Lollipop update is not a critical upgrade for their network, one would think they'd make the OTA opt-out much easier and permanent. People should not have to keep dismissing the OTA which is bug-ridden.

Silly stuff. Very non customer-centric of both VZW and Samsung.

[vzw_customer_support]

We're sorry to hear you're disgusted with your phone. Updates are designed to improve the overall function of the device. Although many are having similar issues, please tell us more about exactly what's not working properly on your device.

SheritaH_VZW
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