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Losing talk connection
Gigi72
Member
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Re: Losing talk connection
vzw_customer_support
Customer Support

Sorry to see that you are experiencing issues with your service. We'll be more than happy to help. When did this issue start? Does this occur everywhere you go or just at a certain spot? - VZW_ChristianP

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Re: Losing talk connection
Gigi72
Member

My phone is a galaxy s10 plus and issue us getting worse. I now have bad phone connection when I'm out and about. My home issue is very very bad and getting worse. No body should be having this kind of issues. I'm paying for bad service. I have been on phone with two different representatives this weekend to no avail. This is horrible cell coverage after 18 yrs with verizon.

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Re: Losing talk connection
vzw_customer_support
Customer Support

Gigi72-

Your 18 years of loyalty mean the world to us. We are sorry to hear that your signal has been affected. We can definitely help find a solution once and for all. What zip code are you in? What service has been affected (voice, messaging, data?)

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Re: Losing talk connection
Jell_Lee
Member

Is this happening at all places with whoever you are in a call with?

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