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Lost voice Mail notifications and badges
BILTIF72
Member

How can I recover voice mail notifications and badges; I keep losing them and have tried all the methods outlined in Help menu.  I had them all in place after buying the Galaxy S7, but they stopped showing up.  I do get message app notifications but nothing for voice mail.

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Re: Lost voice Mail notifications and badges
bearone21
Leader

settings/notifications

Re: Lost voice Mail notifications and badges
christinej_vzw
Verizon Employee

We always want to ensure you are receiving your notifications for everything. Have you been able to check under Settings->Notifications to ensure that it is turned on for your Voicemail app? You may also check in the Voicemail app itself under: Menu (3 lines)->Settings->Notifications to make sure it is set there as well.

ChristineJ_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Lost voice Mail notifications and badges
vzw_customer_support
Customer Support

I rely on my notifications to alert me of any missed content and we want to ensure you can rely on your notifications as well, bearone21. Let's take a closer look into this. When did this start? Are you using Visual Voicemail? 

 

DanielleR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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