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MMS Not Sending ONLY to other phone on account
Athomp1
Member

Please help. My phone can not send or receive MMS photos from my husband's, on the same account. Same for him. We can receive and send to other people, but only plain text works between us. We've done a hard restart, deleted our texts, deleted the contact... Can't seem to get actual Verizon help. 

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Re: MMS Not Sending ONLY to other phone on account
vzw_customer_support
Customer Support

We would be happy to troubleshoot this matter with you. To allow us to do so, please leave us a Private Note here, or reach out to us online @VZWSupport on Twitter or Facebook, or over the phone at 1-800-922-0204. 

 

 

VZW_RobertH

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