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MMS Not sending on new S-22
GG144
Member

I see similar issues posted but no steps to resolve. My NEW S-22 will not send a MMS. Often the text accompanying will go but not the picture. Interestingly my S-9 also had this same issue. I thought it was the phone but apparently not. HELP ???

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Re: MMS Not sending on new S-22
vzw_customer_support
Customer Support

Good afternoon! I'm sorry you're having trouble with MMS. Please tell me, which messaging app are you using to send the MMS? Are you using Wi-Fi or your Verizon data?  

-Carter

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Re: MMS Not sending on new S-22
GG144
Member

Appreciate the help. Currently using Google Messages. Send delay or fail happens both on WiFi and on the Verizon air network. New S22 and happens on mine and my wife's.

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Re: MMS Not sending on new S-22
vzw_customer_support
Customer Support

 

We certainly want to make sure all your messages go through, GG144! Are all your other data services, like email, web, apps, etc., all working? Have you tried using a different text application like Verizon Messages+ and have the same results? -Nikki

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