MMS Not sending on new S-22

[GG144]

I see similar issues posted but no steps to resolve. My NEW S-22 will not send a MMS. Often the text accompanying will go but not the picture. Interestingly my S-9 also had this same issue. I thought it was the phone but apparently not. HELP ???

[vzw_customer_support]

Good afternoon! I'm sorry you're having trouble with MMS. Please tell me, which messaging app are you using to send the MMS? Are you using Wi-Fi or your Verizon data?  

-Carter

[GG144]

Appreciate the help. Currently using Google Messages. Send delay or fail happens both on WiFi and on the Verizon air network. New S22 and happens on mine and my wife's.

[vzw_customer_support]

We certainly want to make sure all your messages go through, GG144! Are all your other data services, like email, web, apps, etc., all working? Have you tried using a different text application like Verizon Messages+ and have the same results? -Nikki