MY 4G ICON HAS A SLASH ON IT how do i fix

[Curvy2]

my 4g symbol has a slash through it how do i fix

[Snn5]

Toggle Mobile Data back on from the settings menu or from the quick settings from dragging down the notification bar.

[Bigbaby1]

How do I go about fixing g this on my phone?

[vzw_customer_support]

Hello Bigbaby1,

We definitely want you to have the best experience with your phone, and we want you to access 4G service. Have you tried the steps outlined by Snn5 ( Toggle Mobile Data back on from the settings menu or from the quick settings from dragging down the notification bar)? When did this begin and what happens if you power your phone off and back on?

ChristinaB_VZW