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Mail apps won't open
Karma22mg
Member

Since running system update on March 22 my MSN and Gmail apps won't open.

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Re: Mail apps won't open
AMK74
Member

I'm having a similar issue.  Mail app won't open.  CNN app won't open.  Even Google on main screen won't open.  

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Re: Mail apps won't open
vzw_customer_support
Customer Support

We want you to be able to use all your applications, Karma22mg. I am confident that we can resolve this issue for you. Please access the Play Store, tap on menu, then tap on My Apps and games, and tap on update all. Then power the phone off for 2 full minutes, power it on and test. Let me know if this resolves the issue, please.

 

AntonioC_VZW

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Re: Mail apps won't open
vzw_customer_support
Customer Support

Due to recent updates with Android software, some users have experienced issues with Google Apps and third party applications crashing. The issue has since been resolved, but does require updates to ensure thPlease follow the steps below on how to update. Once Android System WebView and Google Chrome have been updated, please power cycle your phone.

1. Navigate to Play Store app
2. Search for Android System WebView
3. Select the "Update" option
4. Repeat these steps for Google Chrome 
e issue is resolved. 

 

-Joshua

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