Several times a day, I am getting Spam text messages. Dr Oz recommends..., Improve your love life..., claim your lottery prize, etc.
I do not open the message, but if I hold my finger on it, I can "add to contacts" which I do. As soon as I have named and saved the contact, I select "block this contact" and I see "you will no longer receive calls or messages from this number." But I am getting messages that have the contact name I have assigned.
The blocking feature is obviously not working. Does anyone have any suggestions or solutions?
billjohnson121, we know the importance of managing spam calls. What blocking service/application are you using when this happens? What make and model phone do you have? TanishaS_VZW
I have a Samsung SM-G955U phone, hardware version REV1.0. Android.
As far as I know, the apps I am using are the ones that were on the phone when I bought it. Installed on my phone is Verizon Messages/Message+ version 6.9.13. The app info page for both "phone" and "contacts" says version 10.2.30.10. Updates have been installed automatically.
When I get the spam message, I "long-hold" my finger on the message and I can "add to contacts." After I have added the contact and saved it, I touch the three vertical dots in the upper right corner and I get "block contact". Then comes the message that says you will no longer receive calls or messages from this contact.
I am still getting other spam, but I am also getting spam with the contact name I have assigned.
I am having this problem too, and the customer service rep said that there's nothing they can do because I'm on prepaid. But when I asked if they could do anything about it if I got on post paid, they said they couldn't guarantee they could and all they would do is block the number. But I can do that myself now, and the number changes every time. Congress passed anti-spam legislation putting the impetus to get rid of spam calls on the carrier. Obviously Verizon is not in compliance.