Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Message +
danisettle520
Member

PLEASE HELP 😭  I use message + on my work computer and home laptop and my contacts and contact photos aren't synced from the app on my phone compared to the browser.  Some contacts will show their name but not the photo and then some contacts will only have the number.  I have synced all contacts over phone, email and cloud.  How do I resolve this?!

0 Likes
Re: Message +
vzw_customer_support
Customer Support

Hello, we will help you in any way we can, we understand how important backing up content can be. Please send us a Private Note.

*Kerry

0 Likes
Re: Message +
Ann154
Expert
Expert

@danisettle520 wrote:

PLEASE HELP 😭  I use message + on my work computer and home laptop and my contacts and contact photos aren't synced from the app on my phone compared to the browser.  Some contacts will show their name but not the photo and then some contacts will only have the number.  I have synced all contacts over phone, email and cloud.  How do I resolve this?!


Where are the contacts synced? If they aren't synced with your Verizon Cloud then they won't sync with the Message+ application. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes