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Messages+ Can only save by creating a file on an already full memory (Samsung Galaxy S5)
AlToons
Member

Have a Galaxy S5 that I need to save mainly photographs from years of messages.

I would like to save it all and access it later on my PC.

No matter what avenue I use, either the PC wont let me save it (ONly offers Mark as Read) 

Or on the S5 itself overs to create a VSM file on that needs GB of data but only has 100mb of space left and I cant delete data without deleting the messages from the message+.

 

 

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Re: Messages+ Can only save by creating a file on an already full memory (Samsung Galaxy S5)
acraftylady2
Sr. Member

If the phone takes a memory card move the photos onto the memory card then pop the card into the computer.   You can also buy memory sticks that plug nto the phone and move the photos to that.  

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Re: Messages+ Can only save by creating a file on an already full memory (Samsung Galaxy S5)
vzw_customer_support
Customer Support

Hello, AlToons, we hope you are doing well. As a fellow consumer I know the importance of being able to backup your phone content. Last year I lost about 2,000 photos after my kids disabled my phone and I had to perform a rest without backing up the information. Allow us to gather more information to be on the same page. You mentioned that you have tried different avenues, what are some of the steps you've taken to transfer the photos to the PC without success? Do you have the Verizon Cloud feature? 

VictorC_VZW

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