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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Messaging issues

I recently moved out a distance from the rest of civilization. I get no signal in my home what so ever. I use wi-fi calling when home. I use FB Messenger for sms.




Often, my incoming text messages don't get to me. I may get them hours, or even days, later. One evening at work, suddenly my phone went nuts. Three days of text messages came in about a minute.


I live out in the country, just outside of the reach of the closest towers. I work in a city, where reception should be fine (Green Bay, WI). Even at work, I still often get no messages, and calls often do not ring through, they just hit Voice-mail. 


What should I try?

Re: Messaging issues
Customer Support

Oh wow that is a long time not to get your messages. I would like to help to see what is going on. Please meet me in a private message so we can help you.