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Missed calls
loveynj
Member

I am intermittently missing calls from people. My phone doesn't even ring and it never shows any missed calls on my call log.

I always use wifi calling when possible and while I am home it should never miss a call. But still it does.

Why does this keep happening?

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Re: Missed calls
vzw_customer_support
Customer Support

Missing calls is not the experience we ever want for you. We apologize for your inconvenience and we'll do everything we can to get this resolved.

 

How long have been missing calls to your mobile number? What's the make/model of your mobile device? Have there been any recent changes with it? (e.g., software update, new apps downloaded, recent SIM Card change, etc.) Please reboot your device while we're troubleshooting together. Thanks!

-Robert C.

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