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Missing Google Play Store after Android 7 installed this morning
L2E
Member

Auto Installed Nougat over night and found that Google Play Store doesn't fully load. All I get is a white screen.  I can drag the menu from offscreen to switch between google accounts.  At which point I have a white screen with a never ending green spinner.

I have restarted the phone

I have cleared the cache on Google Play Store and services

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Re: Missing Google Play Store after Android 7 installed this morning
vzw_customer_support
Customer Support

L2E,

Sorry to hear that there's a problem with the Play Store. I know how critical it can be. Let's get it back online. Please go into your Settings > Applications > Google Play Store > Storage > Clear Data. Then please restart your phone and see if you can access the app.

EricW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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