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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Missing calls (plus delayed voicemails) - this is insane
jkf19
Member

My Samsung S8 Plus keeps missing calls, with no indication in the call log that anyone tried calling.  In addition, it appears that some voicemails are getting delayed by hours (had one come in this morning at 8 AM -- the caller had left it at 3:30 PM yesterday). 

I stopped at my local Verizon store about a month ago & they did a reset which may have resolved it for a short time (then again, how would I even know).  But I'm not going to do this on a biweekly basis.  That's simply unacceptable.  I've been with Verizon for years, but I'm going to have to change carriers if a permanent solution isn't available.

Does anyone know of a fix that actually will work - and will "stick"?

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Re: Missing calls (plus delayed voicemails) - this is insane
vzw_customer_support
Customer Support

We always want your device to function as it is supposed to. We are here to help. How do you primarily access your voicemail? The voicemail icon or *86? -BrittanyC_VZW

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