eReR18,
THANK YOU!!
Your solution IS the Correct Answer for me also.
I called Verizon Tech Support and they had not even heard of the problem (not surprising).
I contend the community is always the best support.
I didn't think I had Content Filtering enabled.
On my phone, I was not able to locate Content Filtering with the My Verizon Mobile app.
Someone else may be able to provide that path.
On the full web site, this is the path:
My Verizon -> My Plans & Services -> Manage Verizon Family Safeguards & Controls -> Content Filters
I found my line was set to Ages YA17+
I changed it to ‘Filters Off’ , accepted the ‘Terms and Conditions’, then clicked ‘Submit’
It seemed to have a problem changing, but after several minutes it showed as Off. (Not sure if this is related to the actual problem)
I checked my phone and BAM!!
My Mobile Data was working again!
THANK YOU!! THANK YOU!! THANK YOU!! For finding this and posting the solution.
I'm having the same problem ( among others ) since the update. This fix won'tr work for me as I don't have any filters added to my phone. Any idea what the correct fix is for my situation? Thanks.
sbanning Check the settings, network mode, data enabled, and data roaming. If the issue has not been resolved, then complete a factory reset.
Couldn't figure it out til I saw your post. Perfect thanks didn't even bother calling Verizon.
Start a new topic or ask questions in the open forum.
