Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Music stops playing on Samsung Galaxy S8

I play a lot of music on phone and it will randomly stop playing. Is there a bad connection?

Labels (1)
Re: Music stops playing on Samsung Galaxy S8

nope, it's going into doze.

disable doze for the app/s you don't want to doze:

Here's how:

  1. Open the Settings app on your phone (Pull down the notifications shade, and tap the gear in the upper right corner, or find “Settings” in the App Drawer.)
  2. Tap Battery.
  3. Tap the menu button and choose “Battery optimization.”
  4. Tap the dropdown menu at the top of the screen and select “All apps.”
Re: Music stops playing on Samsung Galaxy S8
Customer Support

@Alichea1 I personally know how important it is to have your music play without interruptions. We're here to assist. What application are you using to listen to your music? When did you start having this issue? Are you having any issues connecting while using other applications on your phone?




Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!