My Droid has been unable to connect to the internet for a week. How do I "restore" internet connection?
sresnick6593
Newbie

My Droid S5  has been unable to connect to the internet for a week. How do I "restore" internet connection?

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Re: My Droid has been unable to connect to the internet for a week. How do I "restore" internet connection?
tikibar1
Community Leader
Community Leader

Have you tried resetting the SIM card?  Turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a minute or two, then replace the SIM card, turn the phone back on, and allow it time to establish a fresh network connection.  If that doesn't help, you may need a new SIM card ... they're free at your local Corporate Verizon store or by calling Customer Service.

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Re: My Droid has been unable to connect to the internet for a week. How do I "restore" internet connection?
bearone21
Legend

have you selected to stop mobile data in settings/wi-fi?

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