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My S6 keeps turning on and off continuously after most recent update.
MSlush
Member

I chose to update my phone this morning. Since doing so about an hour ago, the phone keeps restarting, then to the startup Samsung screen, then to the red Verizon screen, then it gets to the lock screen for about 10 seconds before starting the whole cycle over again. I have used the home, volume down, power button to try to get the phone to turn off, but even when I get to the screen and do this it just goes back to the original problem. I was able to successfully clear the cache partition, but it did not help. I don't really know what else to do...

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Re: My S6 keeps turning on and off continuously after most recent update.
kathy65793
Sr. Member

I hope you don't have to but it sounds like if it doesn't get pass that point you may have to do the factory reset. What happens if you just hold the power button?

You may also want to try the software update tool

https://www.verizonwireless.com/support/galaxy-s-6/troubleshooting/#A Troubleshooting Assistant

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