My Verizon app not working

[Jtwilley7]

Since the new android update I can't open my Verizon app on wifi.  I've uninstalled and reinstalled. cleared the cache and deleted the data, booted in safe mode,  and still unable to log on when on wifi.  

[vzw_customer_support]

We want to make sure your app works for you, Jtwilley7. What is the make/model of your device?

LauraL_VZW

[Jtwilley7]

It's a galaxy s8+

[jav6]

Have you reported this issue to the app developers?  Generally, go into the Play Store for the app and scroll down and there should be links/email addresses to contact developers or provide feedback.

[vzw_customer_support]

Have you tried accessing My Verizon on a different Wi-Fi source? If so, what was the result? TaylorH_VZW