My contract expired on Sept 5th.

[DMZMAN]

Why can't Verizon upgrade me at the promotional price of $99 that expired on Sept 1st?  This is no way to show gratitude of being a steady customer for 13 years.

[bearone21]

when promotions are gone, they're gone. since when is it verizon's problem that you missed it?

[rjschnizler]

Just wait for the next promotion to come out, that's what I'm doing!

[DMZMAN]

Guess you didn't read what I wrote.  My contract expired only a few days after the promo ended.  I'm sorry, but in this case, it IS Verizon's problem for making it my problem.

[#5 · Accepted solution]

Actually its not a Verizon problem. Just because the promo ended before you could get it in no way makes it a Verizon issue.

If you were out of contract at the time of the promotion then you would have been eligible to get it.

Good Luck