My new Galaxy S7 won't connect to 4G LTE, only 3G. Any suggestions?
KMITCHELL53
Newbie

I recently bought a new Galaxy S7, and after activation it won't connect to the Verizon 4G LTE network.  It's an unlocked Verizon phone, and is set correctly to access the CDMA network.  Any ideas?

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Re: My new Galaxy S7 won't connect to 4G LTE, only 3G. Any suggestions?
jrh4054
Specialist - Level 3

Contact VZW Tech Coach.

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Re: My new Galaxy S7 won't connect to 4G LTE, only 3G. Any suggestions?
vzw_customer_support
Customer Service Rep

We would love to get you back to top speed! Let's work to get the LTE signal up and running. Where are you located? What is the current selection under settings>Connections>Mobile Network>Network Mode? Have you restarted the phone since the initial activation?   

 

Yale_VZW

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