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My new Galaxy S7 won't connect to 4G LTE, only 3G. Any suggestions?
KMITCHELL53
Member

I recently bought a new Galaxy S7, and after activation it won't connect to the Verizon 4G LTE network.  It's an unlocked Verizon phone, and is set correctly to access the CDMA network.  Any ideas?

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Re: My new Galaxy S7 won't connect to 4G LTE, only 3G. Any suggestions?
jrh4054
Sr. Member

Contact VZW Tech Coach.

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Re: My new Galaxy S7 won't connect to 4G LTE, only 3G. Any suggestions?
vzw_customer_support
Customer Support

We would love to get you back to top speed! Let's work to get the LTE signal up and running. Where are you located? What is the current selection under settings>Connections>Mobile Network>Network Mode? Have you restarted the phone since the initial activation?   

 

Yale_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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