Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
My new S21 FE phone doesn't count steps
JOSZEF30
Novice

I've been using Pacer as a pedometer for over five years, with no problems.  i've just upgraded to a new phone, and it stopped working.  Opening Pacer in the morning doesn't help, and restarting  the phone only works for about an hour.  Their tech support also suggested installing Samsung Health, and letting Pacer get its data from that, but Samsung Health doesn't work either, and if it did, I wouldn't need Pacer.  I've also told Nox Cleaner to Ignore both programs to keep it from stopping them when they're in the background, and  changing their  settings to let them have access to both battery and data when they're not open, but  nothing seems to work.  Does anybody have an idea of what might do the trick?

0 Likes